Refund & Returns Policy
Overview
By purchasing products and services from us and/or our vendors, you are taking the first step in trying high quality CBD. You are demonstrating that you understand that these products are not a magic pill or cure-all and you are trying it at your own risk. We make no medical claims or promises. We can not be responsible for how you use the product and the results. We can only assure you that you are getting exactly what our we/our vendors claim to sell.
Returns
At Bloom Hemp, we stand behind the quality & value of our products/services. We want our customers to be fully satisfied with every purchase. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free return policy.
Return Eligibility
- Items must be returned within 30 days from the date of purchase.
- Proof of purchase, such as a receipt or order confirmation, is required for all returns.
- We do not want the actual product returned to us, but will offer you other suggestions when we speak.
How to Return
- Contact our customer service team at [email protected] to initiate the return process.
- They will call you to ask what the problem was, and discuss how to resolve the issue.
Refunds
- Once we have agreed to a refund, we will process your refund within 5-7 business days.
- Refunds will be credited to the original payment method.
- Please note that original shipping charges are non-refundable.
- For any further queries regarding our return policy, please don’t hesitate to reach out to our customer service team. We’re here to help and ensure you have a positive experience with Bloom Hemp.
Exceptions
Some products may be non-refundable or may have specific return conditions. Please check the product description or contact our customer service for details.
Exchanges
If you would prefer to exchange your item for a different product, please contact our customer service for assistance.
For any further queries regarding our return policy, please don’t hesitate to reach out to our customer service team. We’re here to help and ensure you have a positive experience with Bloom Hemp.
